Real situations. Real families.
Real support when it mattered most.
These are examples of how I’ve helped people navigate complex and often overwhelming situations.
STORY 1 — Mom
Dementia/End of Life Care
In 2015, my mother moved in with me as her dementia progressed. From 2019 until her passing in 2021, I served as her primary caregiver, coordinating medical care, legal and financial decisions, daily support, and end-of-life planning while working closely with physicians, specialists, and family members to honor her wishes with dignity and compassion.
Her journey taught me firsthand how overwhelming caregiving can be—and how much families need a trusted guide when navigating difficult decisions.
🌿 Navigated advanced dementia care for my own mother
🌿 Coordinated care, legal decisions, and end-of-life planning
🌿 Worked across family members to honor her wishes
🌿 Managed emotional and logistical complexity during an intense period
STORY 2 — Gordon
Multi-State Family Support
After the sudden loss of his life partner, I helped Gordon’s family navigate dementia care, caregiving coordination, and a deeply emotional cross-country transition.
🌿 Managed in-home caregiving for a father with dementia
🌿 Coordinated across four siblings in different states
🌿 Worked with Kaiser and oversaw care decisions
🌿 Helped transition him to Virginia, where he passed surrounded by family
Carrie provided extraordinary support to our family during a very emotional and complex period of our father’s life. She helped coordinate care, communicate with providers, organize logistics, and bring calm and clarity to difficult decisions.
Carrie even personally accompanied and transported Gordon from Berkeley to Virginia so he could spend his final days at home surrounded by family. Her compassion, steadiness, and dedication meant more to us than we can fully express.
Beyond her practical help, Carrie brought warmth, humanity, humor and genuine presence to Gordon and to all of us. We trusted her completely, and her support made an enormous difference during an extremely difficult time for our family.
Tom Waugh
STORY 3 — Tony
Assisted Living & Legacy Support
I helped Tony and his family navigate assisted living decisions with clarity, compassion, and a focus on preserving connection, dignity, and family history.
🌿 Helped evaluate senior living options across California
🌿 Compared care levels, financials, and long-term fit
🌿 Simplified a complex and overwhelming decision process
🌿 Created a recorded life-story interview to preserve memories for his family
Not only did Carrie help us begin the process of exploring Assisted Living Options, but one of the most meaningful gifts she provided our family was helping preserve Tony’s life story. She spent time interviewing him about his memories, experiences, and reflections — something he genuinely loved, and something he and our family will continue to treasure.
Tony's Family
STORY 4 — Petra
Disability & Insurance Support
While undergoing cancer treatment, Petra needed support navigating disability benefits, insurance systems, paperwork, and overwhelming next steps.
🌿 Helped navigate EDD / SDI and insurance processes
🌿 Organized documentation and timelines
🌿 Communicated with insurance providers and clarified next steps
🌿 Brought clarity to a confusing and fragmented system
Carrie helped me navigate an overwhelming period involving SDI disability benefits, medical paperwork, and employment-related stress while I was undergoing cancer treatment. She helped organize documents, communicated with insurance providers, explained confusing processes, and assisted with outreach efforts when delays and administrative barriers became difficult to resolve. Carrie brought compassion, calm, and clarity during a very difficult time in my life.
Petra
STORY 5 — Jenny
Community & End-of-Life Support
Following Jenny’s unexpected passing, I helped organize communication, community support, and meaningful gatherings for the people who loved her most.
🌿 Coordinated logistics after an unexpected loss
🌿 Organized communication and support for family and friends
🌿 Helped coordinate a memorial tribute hike and gathering
🌿 Created a meaningful and supportive environment during grief
After our mother Jenny’s unexpected passing, Carrie helped our family navigate an incredibly emotional and overwhelming time with compassion, calm, and genuine care. She helped organize communication, coordinate support, and create a meaningful memorial gathering that brought together the people who loved our mom most.
Carrie has a rare ability to step into difficult situations with steadiness, warmth, and grace. Her support made a profound difference for our family during one of the hardest times in our lives.”